Careers

 
Assistant Vice President - Community Reinvestment Act Officer & Social Impact Manager
 
Corporate Title: Assistant Vice President (AVP) 
 
Department: Lending – Community Development
 
Reports to: President, Carver Community Development Corp.
 
 Carver Federal Savings Bank Community Reinvestment Act Officer & Social Impact Manager
Carver Federal Savings Bank is a publicly-traded social enterprise whose mission is to empower the communities we serve through effective banking, financial inclusion, and community development. As one measure of our commitment to this mission, we reinvest about 83 cents of every dollar deposited at Carver back into the communities that we serve (principally, through local lending). We focus zealously on deepening our social impact, while generating commensurate value for shareholders. To help us monitor, deepen, and report on our social impact, we are seeking a Community Reinvestment Act (“CRA”) Officer & Social Impact Manager. This critical role will serve three primary functions:

1) CRA data management and reporting;
2) Social impact data collection and assessment; and
3) Community outreach and partnerships, including administration of Carver Community    
     Development Corp. (“CCDC”), the community development arm of the Bank.
 
 
 1) CRA Officer Functions: With the bulk of our lending concentrated in low- to moderate-income communities, Carver makes CRA compliance a priority. As our CRA Officer, you must be experienced with the statutory and regulatory requirements of the Act, and capable of working closely with our Lending, Loan Administration, and Compliance departments to ensure that we satisfy all CRA obligations. Specifically, the CRA Officer duties would include:
 

• Prepare quarterly CRA reports to the Board;
• Ensure that the CRA Public File is current and maintained at Corporate Headquarters;
• Monitor CRA-related customer complaints and inquiries, as well as Bank responses and follow-up;
• Monitor for trends in CRA requirements, expectations, and best practices, with a view toward keeping Carver ahead of the curve;
• Annually review and update the Bank’s CRA Policy and Procedures; and
• Coordinate the training of personnel on CRA policies and procedures.

 
 2) Social Impact Functions: As we deliver both financial and social returns, our Social Impact Manager will help us monitor, deepen, and report on our social impact. This role, along with the community outreach duties described below, offers the chance to become a thought leader in social impact and responsible financial services.
 

• Specific Social Impact Manager duties would include:
• Assist with drafting applications for grants, including from private foundations and the Community Development Financial Institutions Fund of the U.S. Treasury (e.g., Bank Enterprise Award, New Markets Tax Credit)
• Monitor, and develop reporting for key stakeholders (e.g., community leaders, peer institutions, and investors) on, the social impact of Bank and CCDC initiatives
• To maintain awareness of CRA reportable lending and retail banking activities
• Attend management loan committee meetings
• Attend retail/lending revenue meetings

3) Community Outreach, Partnerships, and CCDC Administration Functions: To deepen our social impact, Carver engages in an array of community development, outreach, and charitable activities (e.g., financial education, free income-tax preparation). The CRA Officer & Social Impact Manager will play an integral role in designing, planning, and executing these activities, which are generally coordinated by CCDC.

• Specifically, tasks in this third area would include:
• Assist with designing, planning, and executing community development activities;
• Assist with identifying and collaborating with potential partners (e.g., non-profits and social enterprises offering complementary services or serving similar communities);
• Communicate with external partners and stakeholders regarding Bank and CCDC products, services, and social impact;
• Facilitating meetings of the CCDC advisory and governing boards, including by: (a) coordinating the preparation of board reports, including by developing material and working with CCDC and Bank employees to gather necessary material and review; and (b) handling “corporate secretary” functions such as scheduling meetings, sending notices to members, managing RSVPs, ordering food, opening conference call and following up with board members to ensure a quorum; and
• Assist CCDC President and CEO in ad-hoc and special projects as assigned including:
• Conduct or coordinate site visits to each NMTC and Community Development Project at least once a year;
• Obtain written annual reviews of borrower performance on CCDC Assets;
• Coordinate all mission-based key objectives including but not limited to:
  a. Strategic Partnerships
  b. Volunteer Income Tax Assistance (VITA) Center Support
  c. Financial Literacy.

 
 QUALIFICATIONS: Generally, you must be passionate about the role of banks in community
 development and financial empowerment. In addition:
 

• Bachelor’s degree required; MBA or other advanced degree preferred
• Familiarity with community/economic development and socially responsible investing
• Familiarity with New York City’s inner city communities
• Experience with data analysis and project management
• Solid knowledge of Microsoft Excel, Word and Access, and Mapping software (Mappoint)
• Ability to make sound judgments with limited information
• Comfortable taking responsibility while working within a team
• Excellent written and verbal communication skills