Corporate Title: Fraud Prevention Officer
FLSA: Exempt
Department: Bank Operations
Reports to: Chief Operations & Technology Officer
Position Summary:
The Fraud Prevention Officer is responsible for developing, implementing and administering all aspects of the Bank's Fraud Prevention Programs. This position acts as a liaison between Bank personnel and law enforcement authorities when responding to fraudulent or other criminal activity. This person administers security devices and settings at all Bank facilities; identifies, analyzes, and controls existing and potential safety hazards; performs investigations of suspected fraudulent activity; and provides security and fraud training, support and guidance to all Bank personnel.
Job Functions:
- Advise Senior Management and bank personnel of emerging security and fraud issues and consults and guides the Bank in the establishment of controls to mitigate risks.
- Maintain a working relationship with law enforcement authorities, including local, state and federal agencies. Participate and attend approved information sharing meetings, fraud training and peer group seminars.
- Conduct investigations of suspected fraudulent, illegal, or improper activities that could cause losses or claims, including analyzing transaction information, conducting interviews and consulting with peer institutions or law enforcement when required.
- Design and implement security and fraud education in policies and procedures via training and awareness activities and functions.
- Conduct on-site visits to each banking center location to provide training and inspection (i.e., fraud prevention, bank robbery awareness, security/safety inspection and self-assessments).
- Participate on, and prepare a periodic Bank Security Report for submission to, the Enterprise Risk Management Committee.
Qualifications
This position is challenging, rewarding and fast-paced. Banking experience is required, as are strong verbal and written communication and presentation skills, as well as strong problem management and interpersonal skills.
- Bachelor’s Degree or equivalent work experience, preferably in a financial institution. Industry standard certifications preferred, but not mandatory, such as Certified Financial Services Security Professional (CFSSP), Certified Fraud Examiner (CFE) and/or Certified Protection Professional (CPP).
- 5+ years of business/ bank corporate security or fraud and planning and project management experience.
- Experience analyzing and investigating fraudulent, illegal, or improper activities that could cause losses to or claims against a financial institution.
- Experience acting as a liaison to local, state, and federal law enforcement agencies on matters relating to fraudulent, illegal or improper activities.
- Effective communications skills both verbal and written, with comfort in oversight interactions and senior management presence.
- High level of analytical ability, with capacity to expand knowledge base and subsequently apply to relevant task(s)