Title: Assistant Vice President-Business Development Manager

FLSA: Exempt

Department: Various Locations

Reports to: VP Retail District Manager

 

Position Summary: The Business Development Manager is responsible for identifying potential new business opportunities to increase the banks revenue which includes introducing the Work Place Banking Program to attract new clients in the business community. Participate in community related activities to increase the Carver’s market share. Serve as a trusted advisor for businesses; collaborate with a team of product and retail partners utilizing Carver’s Work Place Banking Program to maximize the clients' holistic business needs. This role will also be responsible for effectively managing the retail branch, meet branch deposits goals, operational efficiencies and talent management.

Essential Duties and Responsibilities:

• Prepare and deliver sales presentations, proposals, and service agreements
• Develop and build new business relationships via direct outreach such as phone, email and represent Carver Bank in various business, civic, and community functions to promote Carver’s Work Place Banking Program.

• Develop strategies, identify trends and customer/community needs in order to build profitable sales pipeline in accordance with targets

• Develop marketing strategies and delegate tasks that achieve strategic goals
• Set and implement a business development plan, and drive opportunity pipeline with strategic technology, consulting and ensure it's in line with the Caver’s strategic direction
• Have a deep understanding of the financial services partner capabilities and solutions that will drive customer success
• Manage production pipeline for Work Place Banking Program and meet established sales goals of the business unit
• Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank products and services in a consultative manner.

• Generate new business and increase deposits by developing and maintaining customer and community relationships.

• Ensure compliance with all applicable laws, regulations, Bank policies and procedures, including the Community Reinvestment Act, Bank Secrecy Act, Anti Money Laundering laws, Office of Foreign Asset Control requirements, Equal Employment Opportunity Act, and other regulatory requirements.

• Work with the Assistant Branch Manager to ensure overall branch security, interview and recommend branch personnel, control branch expenses within budgetary constraints, and oversee staff performance reviews.

• Develop, maintain and support a professional business relationship with the heads of various departments, including, but not limited to, Accounting and Lending.

• Report the branch’s performance related to new business development, expense management and compliance, on a daily, weekly and/or monthly basis.
 

Supervisory Duties:
 

• Supervise branch staff including operations and sales personnel.

Background and Experience:
 

• Bachelor’s degree, master’s preferred

• Seven to ten years of experience managing a commercial or savings bank branch

• Business Development experience

• Sales presentation experience

• Ability to make sound judgments with limited information

• Solid management and customer service experience

• Retail banking sales experience

• Knowledge of banking regulations

• Excellent written and oral communications skills

• Knowledge of Microsoft Excel and Word